A wireless call button system is simple to install and to set up but as with any product there are a number of common errors that can occur during the installation process which can result in problems with signal coverage and staff not using the system.
Mount Away From Metal Surfaces
The patch or bracket supplied with the call button should be used to mount the button off metal surfaces such as stainless steel counters or metal door frames. Instead mount the button to a nearby non-metal surface such as a wall.
Keep Receivers Clear of Competing Devices
Interference from Radio Spectrum – Understand how radio spectrum interference affects short-range devices and try to keep wireless devices for installation a good distance apart (at least 1 meter).
Test Range Before Fixing Anything Permanently
Prior to fixing anything permanently to the walls etc walk the full route with the receiver in hand and test the signal from each location where a button is to be installed. Only if a good signal is received at each point fix down any items that have been temporarily held in place with items such as drill, fix or tape.
Check Button Height and Angle
There are many ways to mount a call button but in practice they often get mounted too high or even down at floor level. Also if mounted at an angle then they can often get overlooked. So ideally a call button should be mounted at eye level and with the face of the button angled up slightly to be easily visible.
Account for Thick Walls Early
Thick walled buildings such as brick or concrete reduce wireless range.
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This can take only a few minutes and will save hours of replumbing in the long run.
